In late May, Stellar Industries, Inc. – Kanawha welcomed a 6K Fiber Laser into the plant. Since then, employees have been watching the installation of the new laser with great interest and anticipation.
The installation of this new laser will be a big step forward in helping Stellar Industries get parts manufactured, assembled, and out the door to the end user in a quicker, more efficient, way.
“We currently buy over 400 parts from other suppliers,” Sara Lang, Purchasing Agent, said. “We are at the mercy of our supplier’s production schedules, and that can limit the availability of some parts and our overall flexibility. The new laser puts us back in the driver’s seat. This is a huge plus for Stellar. That’s what we’re most excited about.”
“To give you an idea how much efficiency we’ll gain, consider this: a CO2 laser will cut 16 gauge flat at the rate of 343 inches per minute,” Dan Beyer, Welding and Fabrication Supervisor, said. “This fiber laser will cut 1,378 inches per minute and can cut up to 1-1/8” thick steel. That’s significant.”
The new laser will be operational mid-June, with the automation portion coming on line in July. Everyone at Stellar is looking forward to reducing the number of parts we outsource and being able to produce our cranes, bodies and demountable products in a more efficient manner so we can get them out to the end user.
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Being a part of Stellar Industries, Inc. is knowing our customer base. We have a very broad product offering that is spread throughout the globe. Our team members in Customer Service can attest to this. They may talk through an issue with a customer in South Carolina at eight o’clock in the morning, sell a service kit to a customer on Alaska’s North Slope in the afternoon, and address an installation procedure with a distributor in Australia before days end. It’s exciting to see the presence that Stellar has taken in the global market in recent years.
Having a global presence is a wonderful way of showing the world the values that we have at Stellar. Our customers know that when they buy a Stellar product, they are getting personal attention with it. They know that we will always treat them with fairness, listen to them, and do our best to help whenever we can. This rare element is something our customers appreciate, our sales team promotes as a benefit, and our service team prides themselves on and strives to implement with each customer contact. Being a benchmark company with a personal touch is what is going to keep us growing. Every facet of Stellar shows this personal touch. Our customers love coming to Stellar and visiting with everyone involved with their product, they love to hear the stories of Stellar that we share with them. The growth of Stellar Industries is directly related to the friendliness and personal touch that comes with every Stellar product, at no additional charge. Our tagline… Our PEOPLE. Our Products.
At Stellar Industries, Inc. we not only pride ourselves with our great people and products, but we also pride ourselves with our great customer service. Our team is made up of nine individuals that bring years of experience and diverse areas of expertise. We are all qualified to assist you with your comments, questions and/or concerns. Please feel free to click here to visit our customer service page to learn more about the customer service team.
Updates and changes to Stellar® products is a continuous process to meet our customers’ expectations and needs. These changes or improvements are also necessary to stay ahead of our competition. This tends to be a challenge when installing cranes, hooklifts, compressors, cable hoists, container carriers, and tarping systems. It is highly recommended that prior to installing the product, to take a little extra time to review the installation, hydraulic and electrical pages of the product manual to ensure the installation is done properly. The extra time to review the manual could prevent rework, damage to the product and delivery to the customer. If you are not quite clear on the installation instructions, hydraulic or electrical circuits, please contact the Stellar® Customer Service Department for assistance.